About Royal

We stand behind the most dependable automotive service plans in the business.

We offer a range of automotive service plans for new and used vehicles that provide exceptional protection against repair costs while increasing dealer value on each and every sale. Our plans are backed by more than 50 years of dependability and customer satisfaction. We offer a world-class service organization, marketing, training, and a complete line of services. We have plans to fit most every vehicle and consumer budget. Call today and put Royal service plans to work for your dealership.

The Royal Advantage

 Rock-Solid Stability

You need to be assured that you and your members will be serviced for years and years to come, and we understand the importance of having protected funds.

That’s why we offer you the opportunity to have your programs fully backed by the most reputable insurer’s in the extended service contract industry. Our partnerships with these insurers allows us to administer programs that give your members the security they want. This means that your members can rest assured that the product you are selling is a sound investment.

Building a relationship of trust with your members is essential to the success of your business. Royal is a partner on which you can build solid, long-term relationships.

• All Programs backed by an A+ Rating AM Best Insurer
• Royal Has an A+ BBB Rating
• Coverage up to 175,000 miles at time of sale
• No model year limit
• Repair shop poster labor rate covered on all programs
• E-contracting and claims
• Repair shops paid with credit card same day
• Roadside assistance on all levels of coverage

CHOICES

Roy​al believes that you should have the choice of selecting the coverage that is right for your members. Based on your credit union's needs and the type of vehicles you sell, Royal provides you with many levels of coverage. Whether you're just looking for major component coverage or the peace of mind that a wide variety of systems coverage can provide, Royal has a program that will meet your needs. 

SECURITY

Royal reserve funds are fully insured. This is one of the most important aspects of any product of this type. You can rest assured that with Royal your investment in the product is Fully Insured. ​

INSIGHT

Royal plans were designed to address member needs by utilizing information from thousands of customer claims. Each level of coverage is specifically tailored into component groups that are proven to meet a wide range of customer expectations. All programs includes additional benefits which compliment the coverage you select. Most plans also include a Roadside Assistance Membership with a full array of services. In addition, Royal has also developed a superior rental program. We understand that even a small repair can be a big inconvenience.

INTEGRITY

Royal has specifically designed every contract to be as clear and concise as possible. Consumers are often frustrated because contracts are filled with gray areas and confusing language. Read Royal's contracts and you can be assured that the coverage selected is the coverage the consumer receives!

SERVICE EXCELLENCE

• We have a team dedicated to servicing the needs of our credit unions. Our Sale Support team is never more than a phone call away.
• Electronic pricing and submission.
• Participation programs for varying volume credit unions: Royal Rewards, Retro and Reinsurance.
• Service Drive sales benefit.
• Bilingual staff.
• Over 90% approval rate on claims.
• Over $1.2 Billion paid in claims.
• Maintenance records not required on unrelated claims.
• Payment made directly to repair shop by credit card.

PRODUCT EXCELLENCE

• All Programs are backed by Insurer's with an "A" Rating from A.M. Best.
• Royal holds and "A+" Rating with the Better Business Bureau
• No model year limit. 
• Coverage available up to 175K at time of sale.
• New car exclusionary coverage up to 80K. (any year)
• Wide range of deductibles from $0 up to $500. (per visit)
• Contract is between insurance company and customer. (Added security)
• Ancillary benefits included on all coverages. (Towing, Rental, Roadside Assistance, etc.)
• Repair shops posted labor rate covered on all programs.
• $100.00 of the Deductible will be waived if repairs are made at selling dealership.

​